Yet again it has been too long.
In dispute with my utility company.
For two and half years I have
Been requesting they give me,
As a blind person, a smart
Meter display I can use.
I am now requesting compensation for
Having to share my energy information
With a third party [data protection act] and not
Having access to a service they
Provide [Equality Act 2010]
The EQUALITY ACT is an interesting one.
It states specifically
“any entity providing goods and services must ensure they take
reasonable steps to Ensure that those goods
and services are accessible to all
REGARDLESS of disability.”
This applies to everything.
In a time when monitoring our energy use
as never beforeit is important that
that we can read our own meters.
The RNIB have a page on smart m which is worth
A look. We are all entitled to ask
Our suppliers for an accessible metereters